Finally - no need to switch back and forth to Outlook to send mail. Work directly in Microsoft Outlook right from RealAgent! RealAgent Accelerator employs an Outlook view mechanism that allows you to view all of your Outlook folders and email, directly without having to open Outlook and flip back and forth manually. You can send & receive mail, open and read mail, sort, and do all of the things you can do in Outlook, easily and productively.

Outlook Integration / Email Tab Screenshot (click to enlarge)

When you use built-in Outlook integration, all email that is sent from the system is sent through Outlook, keeping everything in your Sent Items, Deleted Items, etc.

And, because we're not using a web-based scheme to send email (like other products), your mail is sent directly from you, as you.

Which means your email won't be seen as spam.